We inform you that on this website we use our own and third-party cookies to collect information about its use, improve our services and, where appropriate, display advertising by analyzing your browsing habits. You can expressly accept its use by pressing the "ACCEPT" button or configure and select the cookies you want to accept or reject in the settings. You can also get more information about our cookie policy here.

The global fashion business journal

Jun 23, 20244:23pm

Richemont bets on personalization with Chloé: opens pop ups in France and China

The womenswear company opened this month two pop up stores in France and China in which its customers can personalize products as part of the groups new strategy.  

Oct 24, 2019 — 9:00am
Daniela García
Related topics

Richemont bets on personalization with Chloé: opens pop up in France and China



Chloé, from vending machine to personalization. The womenswear company, owned by the Swiss luxury holding Richemont, has opened in October two pop up stores in Paris and China where its customers can customize the Chloé C bag of the brand. 


The space is part of the group new retail strategy, which aims to improve the retail experience of its customers. The new concept is focused in personalization so clients can change from the color of the bag to the metallic C and its finishes in a limited edition “It is a unique and personal experience that we seek to offer them.” stated the company. 


The Paris-based company, founded in 1952 by Gaby Aghion, sells ready-to wear and accessories for women. Chloé was run by its founder until 1985, when the luxury holding Richemont acquired the brand. 





Designers like Karl Lagerfeld, Stella McCartney or Phoebe Philo have been part of the brand as creative directors and the current one, Natacha Ramsay-Levi, was appointed by the group in 2017 to lead ready-to-weat, leather goods and accessories. 


Chloé is present in Paris with nineteen point of sales, between single stores and its chain See by Chloe, and in luxury department stores like Le Bon Marché and Galleries Lafayette. In China, the brand has a stronger presence though multibrand, shopping malls and department stores and its present in 31 locations along the country. 


 Richemont, also owner of brands like Montblanc, Azzedine Alaïa and Cartier, amongst others, ended its first quarter (between April and June) with a revenue of 3.7 billion euros, 12% more. In its online channel, the company’s sales were 648 million euros, which meant an increase of 54% over the previous year. 

Participation rules



Validation policy for comments: 

MDS does not perform prior verification for the publication of comments. However, to prevent anonymous comments from affecting the rights of third parties without the ability to reply, all comments require a valid email address, which won’t be visible or shared.
Enter your name and email address to be able to comment on this news: once you click on the link you will find within your verification email, your comment will be published.

0 comments — Be the first to comment